Privacy Policy
Dropped · Last updated November 6, 2026
What we collect
Your account details (email address, name, username, profile photo and backdrop) and your confirmation that you're 13 or older; the content you create (Drops, photos, videos, voice memos, Drips, Echoes and polls); the messages, reactions, games and trade offers you send in Dripline; who you follow and block; how you interact with Drops (Grabs, Saves, Catches, views and reports); your activity status (whether you're online and when you were last active, unless you turn it off in Settings); and a device token so we can send you notifications.
Purchases and Droplets
Premium and Droplet packs are bought through Apple. Apple handles payment; we never see your card details. We receive Apple's signed record of the purchase (product, transaction ID, purchase and expiry dates) and check it with Apple before turning on Premium or adding Droplets. We also keep your Droplets balance and history, the items you own, your Store purchases, your Market listings and the trades you make. Droplets and items have no cash value and can't be cashed out.
Games
We keep your game results (wins, losses and draws) and your chess Elo, which show on your profile.
Crash reports
If the app crashes, Firebase Crashlytics sends us a crash report: the device model, iOS version, app version and where in the code it crashed. It doesn't include your messages or Drops.
Ads
If you don't have Premium, Dropped shows ads in Home and Flow through Google AdMob. To choose and measure ads, Google may collect your device's advertising identifier (only if you tap Allow on the "Allow tracking?" prompt), your IP address and approximate location, device and app information, and how you interact with ads. If you allow tracking, ads can be personalized using your activity in other companies' apps and websites; if you don't, you'll still see ads, but they won't be based on tracking. Where the law requires it (for example in the EU and UK), Google's consent form asks for your choice first. Google handles this data under its own policy: policies.google.com/technologies/ads. Premium members never see ads, and no ad data is collected for them.
How we use it
To run Dropped: showing your profile and Drops to the people you share them with, delivering messages, ranking Flow, deciding when a Drop earns permanence, keeping the community safe and responding to reports. We don't share your Drops, messages or profile with advertisers.
What we don't do
We don't sell your data, and we don't give advertisers your messages, Drops, contacts or account details. Tracking for ads only happens if you allow it.
Who processes it
Dropped is built on Google Firebase (Authentication, Firestore, Cloud Storage for photos and videos, Cloud Functions, Cloud Messaging and Crashlytics), which stores and processes data on our behalf. Google AdMob serves ads to non-Premium users. Apple processes in-app purchases and delivers notifications. If you sign in with Google or Apple, they confirm your identity to us; we never see your Google or Apple password.
How long we keep it
Drops fade after 24 hours unless they earn permanence. Everything else stays until you delete it or delete your account. Deleting your account in Settings → Delete account permanently erases your profile, Drops, photos and videos, comments, messages, notifications, follows, Droplets balance and history, items, Market listings, trades and purchase records. Apple keeps its own record of your purchases.
Your choices
You can edit your profile, delete individual Drops, comments and Drips, make Drops visible to only you or your friends, block accounts, and delete your account at any time. You can turn ad tracking off any time in iPhone Settings → Privacy & Security → Tracking, or remove ads entirely with Premium.
Children
Dropped isn't meant for children under 13, and we don't knowingly collect their data.
Contact
Questions or requests about your data: support@dropped.social.