Dropped Support
Help with your account, Drops, Dripline, games, the Dropped Store and Premium.
Contact us
Email support@dropped.social and we'll get back to you, usually within a day or two.
Report a problem or a person
In the app, tap ••• on any Drop, comment or profile and choose Report or Block. Blocked accounts can't see your Drops or message you.
Purchases
Premium and Droplet packs are bought through Apple. To cancel Premium, open the Settings app → your name → Subscriptions → Dropped Social. For refunds, visit reportaproblem.apple.com. If a purchase doesn't show up, open Settings → Dropped Premium in the app and tap Restore Purchases. Droplets and items have no cash value and can't be exchanged for money.
Delete your account
In the app, open Settings → Delete account. This permanently erases your profile, Drops, photos, videos, messages, Droplets, items, listings and trades.